In today's global business environment, hiring (and keeping) the right employee is one of the most difficult jobs a manager
has. Often leaders focus on the skill sets needed to get a job done
right and overlook basic skills and personality traits critical to being
a valued and productive team member. The consequences of a bad hire can
be steep--personality clashes, project failures, and even firings.
While every employee has a unique mix of skills and personality
traits, there are common ones that every hiring manager should look for.
Candidates who have these 15 qualities should definitely make your short list.
1. Agile.
Employees should be flexible, nimble, and quick. They should be able
to react and respond to changing needs and customer desires and to the
moving parts in our global business world.
2. Friendly and open.
Employees need to be approachable, kind, and compassionate. They
should be able to speak in a way that makes others feel they are cared
about. Stephen Covey writes that highly effective people are those who care about others before themselves.
3. Internationally aware.
An Ernst and Young report says that one of the most important qualities employers are looking for today is a global mindset. This means being aware of and sensitive to other cultures, customs, events, and perspectives.
4. Energetic.
Sometimes projects require an employee to work late or extra
early--particularly when collaborating across time zones. Dream
employees have the stamina to do this. They eat right, exercise, and
take care of themselves so that they can conserve and protect their
energy and have more of it.
5. Adaptable.
Perfect employees are able to adjust to different cultures,
personalities, and ways of doing things. For example, when collaborating
with an introverted employee, they have the emotional intelligence to know that this person needs quiet time to think before speaking.
6. Ability to make small talk.
This is especially important when working with other cultures. Dream
employees know how to talk about safe topics like the weather, current
events, or sports when engaging with those from other parts of the
world. It's a bonus if they can have these exchanges in the other
person's language.
7. Assertive.
Strong employees know how to mediate conflict. They know how to take
initiative, ask for what they need, and assert opinions and suggestions
so that they are visible and productive. This is especially important
when working on remote teams.
8. Curious.
The best employees want to know about different ways of doing things.
They wonder how others are doing something; what other organizations
are working on; and how teammates are doing in their lives or
jobs--particularly when the teammates live elsewhere in the world. Being
curious is an important trait for gaining knowledge and showing people
that you're interested in them.
9. Flexible.
When working with different cultures and across time zones,
the ability to flex one's schedule, switch up systems, and abandon
processes that may not be working is critical to success. Dream
employees aren't afraid of change. They're open to learning new skills,
software, and technology to keep pace with the rate of change today.
10. Time zone aware.
Virtual, dispersed, or remote teams are becoming the norm. This means
people need to accommodate different time zones. The general rule is
that meetings should be uncomfortable for everyone sometimes. So don't
schedule a standing meeting that makes a team member always have to stay
up late or wake up too early.
11. Direct.
Some cultures communicate in very indirect ways, so perfect team
members know how to speak directly but without ruffling feathers. They
know how to be clear in what they're saying and what their expectations
are while maintaining harmony within the relationship.
12. Can-do attitude.
The best employees are ready to jump in with sleeves rolled up. They
aren't naysayers. They believe anything can be done even if it requires
abandoning old ways of doing things. They see only solutions, not
problems.
13. Diplomatic.
The right employees know how to mediate differing opinions or
suggestions. They're able to talk with people so that they do a lot of
listening and have a lot of empathy and consideration of other
perspectives. They ensure people are being heard.
14. Take care of their appearance.
Perfect employees are aware of their appearance, hygiene, and the
customs of different cultures. They know how to let different
environments dictate their dress so that they aren't over- or
underdressed and everyone feels comfortable.
15. Competitive.
Competition can be a positive thing when employees are competitive
with outside organizations. They want to outpace other businesses and
are thinking about the organizations as a whole. Competition is really
negative only when employees are just out for themselves. The right
employees also know that men and women approach competition differently, and how to walk that line.
In addition to looking for strong skill sets, leaders should be
probing for these qualities when trying to find the right fit for their
organizations.
Quite often, I get new books coming across my desk by authors and thought-leaders asking to be interviewed for my column.
One that caught my attention is in a field I have little familiarity
with -- body language (as I type this, I am hunched over my laptop in a
horrendous posture).
I was intrigued by the prospect of speaking to a bona fide expert in the field, so I took the bait. And it was a fascinating conversation.
Meet Donna Van Natten, the Body Language Dr. In her latest book, Image Scrimmage,
she alerts us -- with uncanny candor and humor -- to take advantage of
understanding the power of nonverbal communication in business.
The book has a clear strategy: A nine-step plan for building and
enhancing your leadership skills in ways you're not accustomed to --
from handshakes to hairstyles, toes to torso, standing to sitting --
it's all there.
The book is packed with information, research, exercises, and "Sage
Stories," but its subtitle ("9 Ways Women Win With Body Language") gave
me the impression that I was not the target audience.
Van Natten quickly dismissed that notion. She said, "It's definitely
not only for women. It's about people helping and studying people based
on research with practical ideas for being intentional about one's self
and others."
After I read it myself, I agreed. Its numerous teachings and her own
humorous anecdotes benefit men and women alike to immediately improve
their communication skills.
In my conversation with Van Natten, which I will highlight over
several future articles for length, her expertise came across with
confidence. For this article, I will focus on four things every person
in a business setting can improve.
1. Talk with just the right amount of words.
Wait--that's verbal communication, you say. I had the same reaction,
and asked about it. Van Natten explains that she started with words
because it's the smallest percentage of how we communicate (shockingly,
only 7 percent, as she states in this video),
but it builds up to the nonverbal. All too often, we intentionally, or
accidentally, send nonverbal messages that are in complete opposition to
our words.
Too good to pass up here, Van Natten references research in her book
that states the "optimal rate" we process information is between 170 and
190 words per minute. That means, if we use fewer than 170 words per
minute, we are less dynamic and our listener will zone out. In other
words, speed up!
But that's not nearly as important as using more than 190
words per minute, especially if the topic is about complex work stuff.
In that case, she says "slow down and seek comprehension"--otherwise
your listener is headed for the deer-in-the-headlights look. At worse,
Van Natten says if you use more than 210 words per minute, expect the
listener to abandon the conversation. Run, Forrest, run!
The takeaway here? For most learners and people processing new
information, slow things down so they don't lose you; for everyday
conversations and written content in which no new information is being
introduced, speed things up.
2. Make an immediate good first impression with your face.
While that sounds obvious enough, according to the Body Language Dr.,
people can judge us in just a 10th of a second. And in two or more
seconds, people's judgments of us tend to become more negative. I asked
her we can avoid this. It comes down to two things: teeth and eyes.
Here's Van Natten's explanation:
As visual beings, we seek to lock eyes with others for an
immediate pupil, eye, and facial read, including exposed teeth, smiles,
skin color, and physical stature. We know that smiles are universal and
clear indicators of "it's ok, I'm safe." People need to work on their
smiles. Some may have unhealthy teeth and that's frustrating and impacts
smiles and, too often, self-esteem. We judge the condition of our teeth
for health, beauty, and economic status. We like to see teeth. So,
smile! We also quickly seek eye contract and that's a struggle for some
people. But, in our country, we are an eye contact culture for a sign of
trust. People aren't hopeless, but they are definitely making
impressions and hopeful that we'll mirror each other -- monkey see,
monkey do. Try smiling at a stranger--they usually smile back or at
least nod. In both cases, there's eye contact and a quick connection. We
need this as humans.
3. Be aware of your stance.
While focusing so much on how we come across with our face, arms, and
torso, we tend to forget the importance of the entire body. People do
pick up cues from the position of the entire person standing before
them, including leg and feet positions.
Van Natten says, "We know that the feet tell us where the mind wants
to go. Someone who is authentically engaged and present in the situation
involves their whole body in the conversation. They get closer, they
face you, and they bring their bodies and feet toward you to demonstrate
'I'm fully here.'"
4. Have a memorable handshake.
Handshakes are serious business in our culture. Typically, it's the
first time we get to touch a stranger for a proper introduction. Yet, if
you give someone a poor handshake, it's seared in that person's memory.
Van Natten gave me several examples of handshakes you should avoid with a stranger. Not a memorable handshake
A man's hand grip strangling a woman's hand.
A finger-tip touch with palms barely touching.
Sweaty hands.
The hand-over-hand paternal feel of being embraced.
The pull of one's arms and body into the other's space.
And, of course, the failure to rise and return a handshake when you're seated.
A memorable handshake
To intentionally create an "equal" feeling, the Body Language Dr.
offers up a winning strategy from her book's chapter on "Hands, Arms,
and Space Consumption." Here's the step-by-step guide:
Walk toward the person while making eye contact and with a warm
smile, let the other person know that a handshake is well on its way.
Make
sure that no barrier, like a chair or desk, blocks this opportunity. If
you are sitting when someone enters the room, stand up. Formal
handshakes require two standing participants.
Extend your right hand at least half way into the shared space. Almost instinctively, the other person will do the same.
The
important part: With a vertical palm, slide your hand along the
person's fingers and through the palm until your thumbs hook. Once you
feel this, take your fingers and curl around the other person's palm. A
mutual grip will ensue. Both hands are equally engaged.
Within a
second or two, decide how firmly you want to grip the hand. Smaller
people have lighter squeezes; bigger people have harder grips. If you're
a smaller person, increase pressure to complement your recipient's
hand. If your beastly hand could squash a polar bear's paw, lighten up.
As
you pump the hands like water from a well, several (between 5 and 7
pumps) are acceptable in our culture. Too many and you're perceived as
eager and destructive. Too few and you're not really enjoying the
handshake.
Closing thoughts.
Assessing and improving our nonverbal communication and interpreting
the signals of those around us is key to our success. The key is to
intentionally work on both our verbal and nonverbal messages, actions,
and words.
Van Natten told me, "We'll never be perfect communicators, but as
people, we need to work on this, especially in a technological era in
which communication and its mechanisms are evolving -- some good, some
poorly."
After what felt like endless years of school, I can imagine it's tough to force yourself to sit down and learn more things. Without the assistance of a scary-looking teacher peeking over your shoulder, that is.
How about I make it a bit easier for you?
These 10 free online classes are not only fun, but they'll take you less than a week--if not less than an hour--to start and finish, meaning you can improve your life that much faster.
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If you end up signing up for one of these classes, bookmark this article: How to List Online Courses on Your Resume the Right Way . Because why not boost your career in the process of become more skilled?
Oh, and while we're on the topic of more skilled, have you check out our otherrecommended courses ? Don't want to brag, but they're all pretty great. --This post originally appeared on the The Muse.
The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.
Replace
those typical (and boring, I may add) questions like, 'What do you do
for a living?' with these refreshing questions that lead to great
conversations.
Want to be the most interesting person in the room? Well, whether you're introverted or extroverted,
it doesn't really matter: There are things one must do to have the kind
of captivating conversations that will attract others to your social
circle.
Before I get to the seven questions that will ignite those conversations, if you don't apply these three principles first, you may as well toss in the towel now.
Brief: Make it a habit of being to the point
and not dragging on and on. People who talk slowly, pause a long time
before responding, and process their thoughts in mid-sentence will lose
the listener faster than you can spell b-o-r-i-n-g.
Positive:
Stay upbeat in conversation (beware of polarizing topics like religion
and politics), and avoid being serious, monotone and a bump on a log --
show emotions, laugh at people's jokes, smile when they smile, and make
light of awkward situations.
Another sure sign that you may be about to put someone to
sleep is listening for other people asking you questions. If they're
not, that should clue you in that your conversation is going south; it
may be time to cut your story short and ask the other person a question.
2. Be curious.
Several studies
published in The Greater Good Science Center seem to agree that curious
people have better relationships. The research suggests that curious
people connect better, cope better with rejection, and enjoy socializing
more. In fact, other people are more easily attracted and feel socially
closer to individuals that display curiosity.
George Mason University psychologist Todd Kashdan, author of Curious?, conducted one of the studies and wasn't surprised by his findings: "Being interested
is more important in cultivating a relationship and maintaining a
relationship than being interesting; that's what gets the dialogue
going. It's the secret juice of relationships," stated Kashdan in Great Good.
Fellow Inc. columnist Rhett Power,
co-founder of Wild Creations, says "curiosity drives interest: What
does this person think, what makes him 'tick,' how does she do that,
what does he want to happen, how does she view the world? And people
with humility understand that they don't have all the answers and that
each person they meet, each experience, has something to teach them."
3. Tell a good story (or two).
It's good to a few go-to stories you can pull out of your
hat when you sense a conversation losing momentum. Have stories you can
share that are well-rehearsed, meaning, they've been tested with other
audiences and found to be reliably funny, entertaining, informative or
engaging. Scott Adams suggests putting your focus on stories about other
people, rather than things, because most of us find human behavior
fascinating.
7 questions that lead to great conversations
You meet someone for the first time, get his or her name and strike up a conversation. The next thing out of you mouth may be:
What's up?
What do you do?
Where are you from?
Booooring. Instead of asking the casual basic stuff we're
all tired of answering, hit 'em up with these great conversational
questions, beginning with my No.1 most favorite question. Note: Some may
require you to start with more basic stuff as you build rapport and put
someone at ease. And it goes without saying: Return serve by answering
these yourself.
1. What's your story?
It's open-ended enough to trigger an intriguing story -- a
journey to a foreign country, living out of a van while touring in a
rock band, getting funded for the startup of your dreams, a special
God-given talent used for improving lives, etc.
2. What was the highlight of your day (or week)?
This question sets the mood for the conversation to be on a
positive note right off the bat, giving the other person a chance to
reflect on something they're excited about.
3. What is one of your most defining moments in life?
Another great question that invites the speaker to share on a
deeper level, which builds momentum and rapport quicker. Obviously, a
few "casual" questions before this one helps to set the mood for hearing
about a profound moment or transition in that person's life.
4. What book has influenced you the most?
Books that have made an impact can lead to more personal and
inviting conversations because of its life changing effect on people.
Asking this question will deepen your connection as you understand how
it altered the person's life in some way. It also leads to asking more
interesting, follow-up questions.
5. What was your dream job growing up?
A great way to introspectively draw out unique stories from
someone's childhood. We all dreamed about being something growing up -- a
doctor, a police officer, an astronaut, a super hero, and so on.
Connect the dots to the present by asking if they still have those same
aspirations as adults (including being a super hero!)
6. If you could know the absolute and total truth to one question, what question would you ask?
For me, it's too obvious: Who really killed JFK?
Perhaps for the person you just asked, it's "Is there a God?" Whatever
the question -- serious, cerebral, funny, or ridiculous -- it's
interesting enough to clue you in to the other person's interests,
values, beliefs or sense of humor.
7. Why did you choose your profession?
This is one of those questions I call "peeling the
conversational onion." Learning about how people landed in their given
profession has layers. It'll tell you what defines them, what motivates
them, what they're passionate about and whether their work is their
calling or purpose. It may also trigger a different, more
thought-provoking, response: Some people aren't happy in their jobs. By
asking, you may be in the position to assist or mentor a person through a
career or job transition.
Closing thought.
Did you notice a refreshing pattern in these questions? Perhaps you're not used to it, but it starts with you
taking the initiative and making it about them. People love to talk
about themselves -- if they have something worth talking about that adds
value to the conversation. Once they know you're not a wacko, by asking
first, you're being interested and showing interest. This selfless act
of putting the spotlight on someone else makes you the more interesting
person in the room.
When
I look back on my 20s, I see two different versions of myself. The
first five years were dominated by feelings of insecurity and anxiety. I
was living a life I did not want, and I wasn't confident enough to stop
it. Then, in the second half of my 20s, I learned to embrace my purpose
and began living the life I wanted -- the life of an entrepreneur. One
thing is clear: The success I've experienced while launching and growing SkyBell would not have been possible with my old mindset.
Now at age 32, I can clearly see my shift from a negative mindset to a success mindset
was caused by my developing more confidence. When you feel confident,
the whole world seems to belong to you. You suddenly surround yourself
with other successful and confident people, and both opportunities and
success come your way with ease.
Here are 10 ways you can develop the mindset shared by the most confident people.
1. Define your purpose.
It's hard to be confident in what you're doing if you're not sure why
you're doing it. What is your purpose in work and in life? Once you
identify your "why," you'll be more confident because you'll be coming
from a place of purpose.
2. Avoid comparing yourself with others.
In almost every case, when you compare yourself with someone else, it
takes the form of negative self-talk about how you're not good enough.
Doing this weakens self-confidence. The only person you need to compare
yourself with is the version of yourself that you want to become. That's
it.
3. Focus on solutions.
There will always be challenges. But focusing solely on a problem is a
self-defeating practice. Instead, acknowledge that problems will arise,
and when they do, focus on finding solutions as a strong leader. The more problems you overcome, the more confidence you'll build and the easier it will be to find solutions.
4. Play to your strengths.
Sometimes we spend more time making up for our perceived weaknesses
than we do honoring our strengths. While I certainly agree with
improving weaknesses, you might find that your confidence will increase
when you play up your strengths. For example, if you're not good at math
(like me), don't be a CFO. Stick with your strengths.
5. Fake it till you make it.
If you suffer from imposter syndrome, or the untrue belief that
you're not good enough, just pretend to be confident. Keep embracing the
idea that you're already successful. You might not be convinced at
first, but eventually your thoughts will follow your emotions and you'll
become a more confident person.
6. Take action.
Fear can be paralyzing. Ignore the voice in your head telling you
that you can't do something, and take action anyway. The more you let
fear hold you back, the stronger the negative voice will become. It
works in the other direction too: The more you take action, the quieter
the negative voice will become.
7. Take pride in your appearance.
When you look good, you'll feel good. When you feel good, you feel
confident. Wear the clothes you want to wear. Invest in how you look and
you'll invest in your own success.
8. Focus on the positive.
Negative self-talk and pessimism are a vicious cycle, and a drain on
your confidence. Focus on your positive attributes instead of perceived
weaknesses; focus on your accomplishments rather than on your perceived
failures. Keep focused on what is working instead of what is not
working.
9. Be ready.
Success is part preparation and part opportunity. Study, practice,
and do what it takes to prepare yourself for when the right opportunity
knocks on your door. If you're prepared, you are more likely to have the
confidence to capitalize on the opportunity.
10. Embrace the power of body language.
Body language speaks much louder than words. When you're feeling down
on yourself, change your posture: Pull your shoulders back, hold your
head high, stand with your feet wide and put your hands in the air like a
superhero. Notice how the new stance quickly changes your mood and
boosts your confidence.
Final word.
There is no magic solution that will suddenly make you a more
confident person. But when you focus on making consistent and small
steps, you can transform yourself from a fixed mindset to a growth
mindset. Building confidence is like building momentum: Just keep taking
action and you'll feel more and more confident with each positive step.
If
you're like me, you don't ever think about how you stand, sit, or move.
But we should, because other people instinctively pick up on nonverbal
signals we send.
And there's an even better reason to think about body language: Science shows we pick up on our own
nonverbal signals. How we stand, how we sit, and the gestures we make
can have a dramatic impact on how we think, feel, and perform.
Fortunately, it's easy. You don't have to think about using
body language to your advantage all day. Instead, just pick the times
when you need a little boost of confidence, of creativity, or just to
feel happier.
Like: 1. Want to be more sincere? Use the power of touch.
Touch can influence behavior, increase the chances of
compliance, make the person doing the touching seem more attractive and
friendly, and can even help you make a sale.
For example, in one experiment the participants tried to
convey 12 different emotions by touching another blindfolded participant
on the forearm. The rate of accuracy for perceiving emotions such as
fear, anger, gratitude, sympathy, love, and disgust ranged from 43 to 83
percent -- without a word being spoken.
Say you're congratulating someone; shaking hands or
(possibly better yet, depending on the situation) patting him or her
gently on the shoulder or upper arm can help reinforce the sincerity of
your words.
The person will feel better about him- or herself -- and
you'll feel better about yourself, because you will know you made a
difference, however small, in another person's life. 2. Want to be more innovative and creative? Lie down.
According to Australian National University professor Darren Lipnicki, lying down can lead to creative breakthroughs.
"It might be that we have our most creative thoughts while
flat on our back," he says. One reason might be that more of the
chemical noradrenaline is released while we're standing, and
noradrenaline could inhibit our ability to think creatively.
Sweet: Now we all have a great excuse to lay back, relax, and just think. 3. Want to have greater willpower and determination? Flex your muscles.
Say you're at the doctor and you need bloodwork. The sight
of the needle automatically makes you tense up. Why? That's your body's
way of trying to minimize pain.
Flexing your muscles also helps you to stay more focused
when you hear negative information. And flexing can even increase your
ability to resist eating tempting food.
(Sounds like we should be flexing all day.) 4. Want to feel more determined and persistent? Cross your arms.
I know. Crossed arms signal to other people that you're closed-minded or anxious. It supposedly sends a negative signal.
On the other hand, crossing your arms will make you stick
with an "unsolvable" problem a lot longer and will make you perform
better on solvable problems. That's definitely cool, because persistence
is a trait most successful entrepreneurs need in abundance.
In addition, crossing your arms can help calm you down if
you feel anxious or stressed. (But if you don't want others to pick up
on it, do that in private.)
Whenever you feel stuck, try crossing your arms. And then keep pushing ahead. 5. Want to feel more confident? Do your best impression of Superman.
Harvard professor Amy Cuddy says two minutes of power posing
-- standing tall, holding your arms out or toward the sky, or standing
like Superman with your hands on your hips -- will dramatically increase
your level of confidence.
Before you step into a situation where you know you'll feel
nervous, insecure, or intimidated, strike your pose. (Just make sure no
one is watching.)
I do it for a few minutes before every speaking gig. It definitely works. 6. Want to reduce stress? Smile.
Frowning, grimacing, and other negative facial expressions
signal your brain that whatever you are doing is difficult. So your body
responds by releasing cortisol, which raises your stress levels.
Stress begets more stress, begets more stress, and in no time, you're a hot mess.
Here's the cure: Make yourself smile. You'll feel less stress even if nothing else about the situation changes.
And there's a bonus: When you smile, other people feel less
stress too. Which, of course, will reduce your stress levels. So kill
two stresses with one smile.
(By the way, smiling also makes exercising easier. Say
you're doing reps with a heavy weight. It's natural to grimace. But if
you force yourself to smile, you'll often find you can do one or two
more reps. Try it, but be prepared for other gym rats to look at you
oddly.) 7. Want to make other people feel more comfortable? (And make yourself feel more comfortable?) Tilt your head forward.
Tilting your head forward slightly when you meet someone
shows deference and humility, and can help remove any perceived
differences in status.
The next time you meet someone, tilt your head forward
slightly, smile, make eye contact, and show you are honored by the
introduction.
We all like people who like us, so if I show you I'm
genuinely happy to meet you, you'll instantly start to like me. And, in
return, that will show me that you like me, and that will help calm my
nerves and help me be myself.
Win-win. 8. Want to better understand someone else's feelings? Mimic their nonverbal expressions.
I know it sounds strange, but research shows that imitating
other people's nonverbal expressions can help you understand the
emotions they are experiencing.
Since we all express our emotions nonverbally, copying those
expressions affects our own emotions due to an "afferent feedback
mechanism."
In short: Mimic my expressions and you'll better understand
how I feel -- which means you can better help me work through those
feelings. Plus, mimicking facial expressions (something we often do
without thinking) makes the other person feel the interaction was more
positive. 9. Want to defuse an interpersonal conflict? Stand at an angle.
When tensions are high, standing face to face seems
confrontational. (Standing really closely, face to face, seems really
confrontational.)
When you know what you say could make another person feel challenged, shift your feet slightly. Stand or sit at an angle.
And if you're confronted by someone, don't back away. Just
shift to create a slight angle. You'll implicitly reduce any perceived
confrontation and may make an uncomfortable conversation feel less
adversarial. 10. Want to improve information retention? Use your hands.
Research shows requiring children to speak while they are
learning has no effect on enhancing learning -- but requiring them to
gesture helps them retain the knowledge they gain.
If it works for kids, it will work for us, too. According to
one researcher, "Gesturing can thus play a causal role in learning,
perhaps by giving learners an alternative, embodied way of representing
new ideas."
Sounds good to me. 11. Want to feel happier and more upbeat? Chew gum.
Granted, chomping on a wad of gum may not look professional.
Still, a number of studies show chewing gum can make you more alert.
And improve your reaction times. And improve selective and sustained attention. And improve your disposition.
Here's a thought: The next time you need to solve a
difficult problem, lie down, cross your arms, and pop in a stick of gum.
Maybe, just maybe, that will be the winning combination you need to
achieve your next breakthrough.
Writer and blogger Marc Chernoff believes that there is always
something to be thankful for. And that no matter how good or bad things
are, you must wake up each day and be thankful for your life, because
someone somewhere else is desperately fighting for theirs.
The truth is that happiness is not the absence of problems, but
the ability to deal with them. Imagine all the wondrous things your mind
might embrace if it weren’t wrapped so tightly around your struggles.
Always look at what you have, instead of what you have lost. Because
it’s not what the world takes away from you that counts; it’s what you
do with what you have left.
Here are some of Marc’s ideas which might help motivate you when you need it most.
1. Pain is part of growing
Sometimes life closes doors because it’s time to move forward.
And that’s a good thing because we often won’t move unless circumstances
force us to. When times are tough, remind yourself that no pain comes
without a purpose. Move on from what hurt you, but never forget what
it taught you. Just because you’re struggling doesn’t mean you’re
failing. Every great success requires some type of worthy struggle
to get there. Good things take time. Stay patient and stay positive.
Everything is going to come together; maybe not immediately, but
eventually.
Remember that there are two kinds of pain: pain that hurts and
pain that changes you. When you roll with life, instead of resisting it,
both kinds help you grow.
2. Everything in life is temporary
Every time it rains, it stops raining. Every time you get hurt,
you heal. After darkness there is always light — you are reminded
of this every morning, but still you often forget, and instead choose
to believe that the night will last forever. It won’t. Nothing lasts
forever.
So if things are good right now, enjoy it. It won’t last forever.
If things are bad, don’t worry because it won’t last forever either.
Just because life isn’t easy at the moment, doesn’t mean you can’t
laugh. Just because something is bothering you, doesn’t mean you can’t
smile. Every moment gives you a new beginning and a new ending. You get
a second chance, every second. You just have to take it and make the
best of it.
3. Worrying and complaining changes nothing
Those who complain the most, accomplish the least. It’s always
better to attempt to do something great and fail than to attempt
to do nothing and succeed. It’s not over if you’ve lost; it’s over when
you do nothing but complain about it. If you believe in something, keep
trying. Don’t let the shadows of the past darken the doorstep of your
future. Spending today complaining about yesterday won’t make tomorrow
any brighter. Take action instead. Let what you’ve learned improve how
you live. Make a change and never look back.
And regardless of what happens in the long run, remember that
true happiness begins to arrive only when you stop complaining about
your problems and you start being grateful for all the problems you
don’t have.
4. Your scars are symbols of your strength
Don’t ever be ashamed of the scars life has left you with. A scar
means the hurt is over and the wound is closed. It means you conquered
the pain, learned a lesson, grew stronger, and moved forward. A scar
is the tattoo of a triumph to be proud of. Don’t allow your scars
to hold you hostage. Don’t allow them to make you live your life
in fear. You can’t make the scars in your life disappear, but you can
change the way you see them. You can start seeing your scars as a sign
of strength and not pain.
Rumi once said, “The wound is the place where the Light enters
you.“ Nothing could be closer to the truth. Out of suffering have
emerged the strongest souls; the most powerful characters in this great
world are seared with scars. See your scars as a sign of ”YES! I MADE
IT! I survived and I have my scars to prove it! And now I have a chance
to grow even stronger."
5. Every little struggle is a step forward
In life, patience is not about waiting; it’s the ability to keep
a good attitude while working hard on your dreams, knowing that the work
is worth it. So if you’re going to try, put in the time and go all the
way. Otherwise, there’s no point in starting. This could mean losing
stability and comfort for a while, and maybe even your mind on occasion.
It could mean not eating what, or sleeping where, you’re used to, for
weeks on end. It could mean stretching your comfort zone so thin
it gives you a nonstop case of the chills. It could mean sacrificing
relationships and all that’s familiar. It could mean accepting ridicule
from your peers. It could mean lots of time alone in solitude. Solitude,
though, is the gift that makes great things possible. It gives you the
space you need. Everything else is a test of your determination, of how
much you really want it.
And if you want it, you’ll do it, despite failure and rejection
and the odds. And every step will feel better than anything else you can
imagine. You will realize that the struggle is not found on the path,
it is the path. And it’s worth it. So if you’re going to try, go all the
way. There’s no better feeling in the world...there’s no better feeling
than knowing what it means to be ALIVE.
6. Other people’s negativity is not your problem
Be positive when negativity surrounds you. Smile when others try
to bring you down. It’s an easy way to maintain your enthusiasm and
focus. When other people treat you poorly, keep being you. Don’t ever
let someone else’s bitterness change the person you are. You can’t take
things too personally, even if it seems personal. Rarely do people
do things because of you. They do things because of them.
Above all, don’t ever change just to impress someone who says
you’re not good enough. Change because it makes you a better person and
leads you to a brighter future. People are going to talk regardless
of what you do or how well you do it. So worry about yourself before you
worry about what others think. If you believe strongly in something,
don’t be afraid to fight for it. Great strength comes from overcoming
what others think is impossible.
All jokes aside, your life only comes around once. This is IT.
So do what makes you happy and be with whoever makes you smile, often.
7. What’s meant to be will, eventually, BE
True strength comes when you have so much to cry and complain
about, but you prefer to smile and appreciate your life instead. There
are blessings hidden in every struggle you face, but you have
to be willing to open your heart and mind to see them. You can’t force
things to happen. You can only drive yourself crazy trying. At some
point you have to let go and let what’s meant to be, BE.
In the end, loving your life is about trusting your intuition,
taking chances, losing and finding happiness, cherishing the memories,
and learning through experience. It’s a long-term journey. You have
to stop worrying, wondering, and doubting every step of the way. Laugh
at the confusion, live consciously in the moment, and enjoy your life
as it unfolds. You might not end up exactly where you intended to go,
but you will eventually arrive precisely where you need to be.
8. The best thing you can do is to keep going
Don’t be afraid to get back up — to try again, to love again,
to live again, and to dream again. Don’t let a hard lesson harden your
heart. Life’s best lessons are often learned at the worst times and from
the worst mistakes. There will be times when it seems like everything
that could possibly go wrong is going wrong. And you might feel like you
will be stuck in this rut forever, but you won’t. When you feel like
quitting, remember that sometimes things have to go very wrong before
they can be right. Sometimes you have to go through the worst, to arrive
at your best.
Yes, life is tough, but you are tougher. Find the strength
to laugh every day. Find the courage to feel different, yet beautiful.
Find it in your heart to make others smile too. Don’t stress over things
you can’t change. Live simply. Love generously. Speak truthfully. Work
diligently. And even if you fall short, keep going. Keep growing.
In today’s fast-paced world, we are all in a hurry. In a
hurry to get to where we are going, in a hurry to get successful, in a
hurry to get things done. We get dejected when things don’t happen our
way, when results are not achieved instantly. It’s a race and we are
scared of being left behind. The age of achievement has decreased.
Fifteen-year-olds are developing codes and selling websites. By the time
you are 25, you have a company of your own. Or you are an accomplished
musician who has travelled the world. People are doing too much in too
little time. Only some people.
And that is scaring the hell out of us. If at 25, you are still
slogging it out in a 9-to-6 job, you feel worthless. All your friends
are getting married and posting pictures of their honeymoon to New
Zealand or some exotic destination you can’t even afford to think of in
the next 2 years. Time is running out; the world is running past you and
you…you find yourself struggling to even get up from bed.
Relax. Take a deep breath. Don’t compare yourself with others. The
world is full of all kinds of people – those who get successful early in
life and those who do later. There are those who get married at 25 but
divorced at 30, and there are also those who find love at 40, never to
part with them again. Henry Ford was 45 when he designed his
revolutionary Model T car. A simple WhatsApp forward message makes so
much sense here: “You are unique, don't compare yourself to others. Someone graduated at the age of 22, yet waited 5 years before
securing a good job; and there is another who graduated at 27 and
secured employment immediately! Someone became CEO at 25 and died at 50 while another became a CEO at 50 and lived to 90 years. Everyone works based on their 'Time Zone'. People can have things worked out only according to their pace. Work in your “time zone”. Your Colleagues, friends, younger ones
might "seem" to go ahead of you. May be some might "seem" behind you.
Everyone is in this world running their own race on their own lane in
their own time. God has a different plan for everybody. Time is the
difference. Obama retires at 55, Trump resumes at 70. Don't envy them or mock them, it's their 'Time Zone.' You are in yours!”
Early success doesn’t mean a happy life. You could open a company at
25, you could also go bankrupt at 30 if the company dissolves. You could
find success at 40, and perhaps you’d be more well-equipped to handle
it then. Whatever happens, happens for a reason.
Maybe that lost job was not right for you. Maybe you are meant to
hone your skills for something great later. There is no right time. We
get things when we are ready for them. When it doesn’t happen for you,
it means it’s not supposed to happen right now. No point worrying
yourself sick and envying another.
Spend your time polishing your personality, acquiring new skills,
learning a new language – create the person you want to be in future.
Create the personality that will match your success. Work towards your
goal at your own pace. Everybody has their own timeline. What if you are
meant to do something worthwhile in some years when you are older and
wiser, but you were too busy feeling bad about yourself and drowning
your woes in alcohol. Imagine the regret.
Opportunities never cease to come. If today is not your day, it could
be tomorrow. Don’t stop living your life just because it isn’t
happening.
There are some people -- I'm sure you know a few -- who seem to possess genuine confidence. It's as if they were born that way.
The rest of us are not as confident as we'd like to be --
especially in those challenging or stressful moments when we most need
to believe in ourselves.
Fortunately for us, self-confidence is a quality we can develop. Anyone -- even me -- can develop greater confidence.
And that's really important, because in order to succeed, we need to be the best at what we do.
The following is from Mareo McCracken, the revenue leader at Movemedical. (You might consider following him on LinkedIn -- he often takes an unusual approach to overcoming challenges most of us face.) Here's Mareo:
The main thing that will help you step up your game from
wanting to be the best and actually being the best are the actions you
take. You need to practice your craft, find mentors... and have the
ability to share your skills and talents with others.
That takes confidence.
Confidence leads to courage. Courage is not the absence of
fear, though. Courage is taking action in spite of fear. (Without fear,
you don't need courage.)
Developing confidence is not found in theories, but in action.
Here are 18 proven ways you can develop greater confidence: 1. Show Gratitude.
Thank someone. Thank anyone. Write a letter. Make a phone
call. Find a reason to be grateful, find out who made that possible, and
thank them.
Thank yourself too. 2. Act With Kindness.
Don't treat others how you want to treated. That is selfish.
Treat them how they want to be treated. Most people want to be treated
with honesty, transparency and kindness. Kindness is hard because you
need to stop thinking about yourself.
Be kind. When you are kind, you will also be treated better
by others. This will give you confidence to keep being kind and most
importantly, to truly be yourself around others. 3. Define Your Values.
Not in your head. On paper. Get a pen and write them down.
The define them. Do just write down integrity, define what integrity
means to you. Jot down some examples. Make a commitment to live those
values. 4. Find Your True Motivations.
Once you know what your values are, those values help you
understand what motivates you. This will take some reverse memory
engineering. Think back on four or five of your favorite memories. Write
down why those experiences impacted you so strongly. Write down what
caused those situations, who was involved, how you felt, how those
experiences have affected you since. Write it all down.
Then make a mind map to find the connections. Answer this
question: What similarities did all of these experiences have? Those
similarities were driven by a true deep desire... that desire is your
motivation. Was it the human connection? Was it the ability to solve a
problem? Was it the chance to create?
Find the underlying similarities, and that is how you reverse engineer those experiences to find your true motivations. 5. Take Special Care to Look Better Than Usual.
Not everyone wants to look good. I don't. But we all perform better when we look better. Get over it. 6. Perform a Little Mental Photoshop.
We are what we expect. Change your personal expectations and
you will change your life. Picture yourself the way you want to be seen
by others.
Your subconscious mind will take over and you will become that person. 7. Smile More.
Humans were made to smile. Humans react to smiles. We can't
help it. Smile more. You will be happier. Happiness leads to confidence.
If you are not happy, watch a comedy show on Netflix.
Find a way to smile, especially when you don't want to. 8. Visualize Success.
If you can't picture it, no one else will either. Define
what you want. Imagine it. Try to feel what it will feel like to be what
you want, to have what you want. Hold on to those images. Hold on to
those feelings. 9. Erase Negative Thoughts.
Goes hand-in-hand with visualization. Your thoughts become
your reality. You have to learn to be aware of how you talk to yourself.
When I am doing work I am not particularly good at, or when I exercise,
sometimes my inner voice will start saying, "This is too much; do
something else. I want to stop and go read a book."
The trick I learned is to stop listening to that voice by
imagining the voice as a person, tell that person to leave, and they
leave. If they don't leave, I get a big fat pink eraser and erase the
person saying the negative thoughts. Erasers work. 10. Prepare, with Focus.
If you are prepared you will be able to decrease your fear.
Some fear is needed, too much fear prevents growth. When you are
prepared, you feel confident.
Study hard. Practice hard. Know your stuff. 11. Slow Down Your Speech.
Talk more slowly. People who talk fast either don't care
about others or have anxiety issues. (We all show aspects of both.)
Speaking slowly lets others know you care about them, while also showing
you are not worried about what to say next.
Speaking slowly is a confident action. 12. Serve Others.
When you think about others and what they need, it is
impossible to feel sad for yourself. Serving others erases millions of
personal problems. Focusing on others lets you feel useful and forget
about what is wrong with your life.
You will accomplish something worthwhile and your confidence will increase as you actively serve. 13. Focus on Solutions. Solutions Are More Important Than Problems.
Thinking about problems increases anxiety. Understanding the
problem is not the same as focusing on the problem, once you have the
facts, change your mindset to be solution oriented. Focus on what is
possible rather than what currently "is." 14. Fix Your Posture.
I have really bad posture, that is why I know this works.
Stand tall, sit up straight, be present. Others will notice. You will
notice. 15. Learn More.
You
can't be the best unless you know enough. If you don't know enough it
is impossible to be confident. Learn from the best. Then learn more. 16. Set Goals. Then Set Bigger Goals.
Set a small goal. Accomplish it. Success breeds success. Set
another small goal. Kill it. Then set a bigger goal, own it. Then set a
bigger goal. Keep setting and slaying your goals. 17. Exercise More Than Last Week.
Improvement is key. Movement is vital to confidence.
Movement creates action. Movement increase blood flow. The more you
move, the more you will succeed.
More success = more confidence. 18. Clean Your Space.
Clarity of space allows for clarity of thought. Clean your
space once a week. Allow yourself to throw away things. Keep what helps
you help others, if it doesn't create good for you or others, throw it
out. The fewer distractions you have the more you can focus on taking
proper actions. The right actions lead to positive experiences.
Positive experiences lead to confidence.
Success is not measured by way we are viewed by others, though, but rather by the impact we have others.
The only thing that can create lasting impact is action.
Take action to build confidence. This confidence will guide you to share
your talents.
Then use your talents to help others.
The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.
憂慮
It has been said that our anxiety does not empty tomorrow of its sorrow, but only empties today of its strength.
有人說過,我們的憂慮不會帶走明天的難過, 只會帶走今天的力氣。
──查爾斯‧司布真
憂慮對你的情緒、身體以及心靈健康是絕對沒有任何好處的。它可以將一件小事渲染成一樁大事,如重石般壓得你喘不過氣,為你的生活烙下又長又暗的陰影。時間一久,你可能就會變成一個習慣性憂慮的人,以為最糟的事將接踵而至,生活完全被恐懼佔據。
「有多重要?」這是當你在憂慮的時候,可以拿來問自己的一個好問題,因為問題的答案將引領你的注意力集中在正確的方向上。你還可以思考其他的問題:
「我目前可以做什麼?」當你集中精神在解決惱人的事情上,你可能會發現,那些讓你煩惱的已經發生了或者還沒發生的事情,前者你無力回天,後者你則沒辦法控制。
在你的內心自有一股力量,可以將你的憂慮繼續豢養成一隻巨獸。當然,這股力量或從今天起,亦可將憂慮縮小至合理的大小。放輕鬆地過日子,試著不要把時間浪費在擔心已成定局的事情或根本還沒發生的事情上。不僅於事無補,反而加重心理的負擔。
你可以讓自己活在當下,讓憂慮適得其所。
憂慮使我徒增壓力。今天, 走在陽光下,以便看清楚並感受一切正在發生的美好事物。
Executive editor, TheMid.com, and founder, ProGhostwriters.com
We'd all like to be smarter and more successful. But what if there were tactics you could use to make yourself seem more intelligent--regardless of your education or intelligence level?
Here are nine science-backed tactics to help you do just
that. Even if you'd never use them, they're good to know--in case
someone else is trying to use them on you.
1. Keep your eyes open (literally).
Writing in the Journal of Experimental Psychology,
researchers said they found people whose eyes drooped were perceived as
being less intelligent. Their theory is that drooping eyes suggested
depression or fatigue, both of which "adversely affect cognitive
capacity."
2. Lose weight.
"A Czech study found that certain facial features--narrow
faces, long noses, and thin chins--correlated with both perceived
intelligence and attractiveness," reports The Atlantic. Barring plastic surgery, that means losing weight.
3. Be perceived as a teetotaler.
Researchers at the universities of Pennsylvania and Michigan
came up with this research, which they termed "the imbibing idiot
bias." In short, they found that simply holding an alcoholic beverage
leads people to be "perceived ... [as] ... less intelligent than those
who do not."
4. Wear thick glasses.
"Wearing eyeglasses can lead strangers to regard you as more intelligent," reports The Wall Street Journal, citing a 2011 study in the Swiss Journal of Psychology. However, the effect is most pronounced with thick glasses; wire rim or rimless glasses didn't carry the same benefit.
5. Wear a subtle smile.
Similar to the findings on keeping your eyes open, the same
study found that "mouth curvature"--basically a subtle smile--suggested
increased intelligence.
"People over generalise in judging those with droopy eyelids
and a frown as being tired and having a low mood, both of which have a
well-documented detrimental effect on cognitive performance," the
study's lead author told the Independent newspaper.
6. Never swear.
Harris Interactive surveyed 5,800 hiring managers and workers
about their attitudes toward people who swear. Result: 54 percent said
they thought swearing made people seem less intelligent. Larger
percentages said it also made them seem less professional, and called
into question their control and maturity.
7. Make eye contact and look directly at people.
Nora A. Murphy, an associate professor of psychology at
Loyola Marymount University in Los Angeles, has done extensive research
in this area, which suggests that "one of the strongest and most
accurate signs of intelligence is looking at others when you are
speaking to them," she told The Wall Street Journal. "And put away that phone."
8. Use a middle initial.
This one is straightforward. Writing in the European Journal of Social Psychology,
British researchers said they found that "the display of middle
initials increases positive evaluations of people's intellectual
capacities and achievements."
9. Speak clearly and pleasantly.
Some people try to use big words or confusing manners of
speech to make themselves seem more intelligent. It turns out that's
exactly the wrong thing to do. Instead, be as clear as possible in your
communication.
The research behind this claim comes from the journal Applied Cognitive Psychology, and its authors must have a sense of irony. The title they came up with for their article?
"Consequences of Erudite Vernacular Utilized Irrespective of Necessity: Problems With Using Long Words Needlessly."